Acenseo - Incident Management

Incident Management   Analyzes and accurately identifies problems within seconds, not days, by searching events and observing trends across a wide collection of data, all from a single console...   External attacks, insider fraud, compliance violations, and policy exceptions fill help desk queues on a daily basis. Given today’s threat landscape, organizations must assume that they have been or will be compromised. Some industries must also assume that they are operating with exceptions to their internal policies and are in violation of one or more regulatory compliance requirements. Because of its stealthy behavior, an insider attack or other advanced threat is often extremely difficult to detect in real time—the triggers simply may not be visible. To properly handle the events surrounding the compromise or exception, organizations must first find the incident, identify the root cause, and then determine the most appropriate response. Respond with Intelligence LogLogic comprises some of the most powerful behavioral-based correlation capabilities on the market, enabling organizations to not only find the immediate threats to their business, but also those that pose a threat to the long-term operation of the organization. By correlating log data in real time, LogLogic can immediately alert the IT staff to a variety of incidents such that they can be handled properly, including the blocking of IP addresses, network connections, or application launching. Organizations can also forward these alerts to their own operations center, internal help desk team, or an externally-managed services provider for further analysis, investigation, and response. Analyzes and accurately identifies problems within seconds, not days, by searching events and observing trends across a wide collection of data, all from a single console Reduces resolution time by enabling support personnel to diagnose problems accurately with real-time and historical data they need right at their fingertips Improves end-user satisfaction and generates operational efficiencies by giving support personnel visibility across the entire infrastructure Monitors all components and end-to-end transactions together, looking for potential anomalies and unexpected events throughout the entire business   Further information on LogLogic Solutions is available from our Sales team on 0118 979 0000 or email us at info@acenseo.com.